What area does YASS operate in?
We pick up customers in Joplin and Webb City area at their residence, office/business or hotel and take them to there pre-scheduled airport. On return from airport we drop off at residence, office/business or hotel within Joplin/Webb City.
How do I find the YASS shuttle at the airport for my reserved ride to Joplin/Webb City?
Due to airport policies we are not allowed to sit in the drop off or loading zones. Our marked vehicle will be located in the free parking area until the scheduled departure time. We will not wait on late arrivals.
What hours do you operate?
We start picking up our customers 1 hour before the scheduled city departure time. If you are scheduled to leave to go to an airport on the 5 am trip we will begin picking up at 4 am. A more specific time will be given to you within 12 hours of departure.
Do you have a cut off time?
Yes. Unfortunately we have to run a very strict schedule to ensure our customers get to their flight in time. Our reservations show the times we depart to go to the airport selected as well as the time we depart the airport to return. If your return flight is late we will pick you up on the next scheduled trip providing the seats for that trip are not already reserved. NO refunds will be given for circumstances beyond our control such as weather, late flights etc.
How do I make reservations?
What is the cancellation policy?
You must cancel before 48 hours of your reserved pickup time to receive a refund. No refund or credit for customer being late or no show. To cancel you must call or email. See contact page.
Are children rates discounted?
No. We have limited seating and cannot discount seats. If you require a child seat you are responsible for bringing the child seat and checking it at the airport. If you need us to bring the seat back, you will have to reserve a seat for the return trip. ALL person under 18 will have to be accompanied by an adult.
Are pets allowed?
No pets allowed of any kind. We have to be concerned with all of our customers with allergies, phobias and general health.